Privacy policy
Trust forms the backbone of our meaningful relationships. It hinges on faith, learning through interactions, and being willing to adjust. Honest and open communication fosters trust, laying the groundwork for confidence and partnership. Coupled with responsibility, trust thrives under strong leadership that respects and surpasses expectations. At Business & Butter, trust and responsibility are paramount values that drive our success.
We understand that your trust in Business & Butter is our most valuable asset. Therefore, we take our responsibility seriously and handle your privacy with great care.
Our aim is to process your personal data legally, appropriately, and transparently. In this privacy declaration, we explain:
- Which of your personal data we collect.
- How Business & Butter uses and processes this personal data.
- Your privacy rights and how you can exercise them.
This privacy declaration applies to:
- Our website: https://businessandbutter.com
- All (commercial) relations between Business & Butter and its customers, prospects, and business partners.
How to Contact Us
If you have questions about this privacy statement or how Business & Butter collects, uses, or processes your personal data, please contact us via email at: riccardo@businessandbutter.com.
Personal Data We May Collect
We may collect, store, and use the following kinds of personal data:
- Personal identification data (e.g., first name, last name, phone number, company address, email address).
- Personal details (e.g., gender, education).
- Data collected through media usage (e.g., mobile, desktop, social media, chatbot).
- Interests in our products (e.g., through downloading content from our media).
- Information provided via forms (e.g., message boxes, download forms, feedback forms).
- Electronic identification data (e.g., IP address, cookies, connections).
When Do We Collect Your Personal Data?
We collect your personal data when you:
- Subscribe to our newsletter.
- Subscribe to marketing content series.
- Visit our website.
- Complete website forms.
- Correspond with Business & Butter through online channels.
- Request a quote.
- Provide us with your business card.
How We Use and Process Your Personal Data
We process personal data to comply with legal and regulatory requirements and based on our legitimate interests and contractual relations, including:
- Sending direct marketing and advertising, updates, and promotional offers.
- Conducting customer satisfaction studies, surveys, and market research.
- Drawing up quotes.
- Performing our contracts properly (e.g., administration, issuing invoices, collecting payments).
- Processing for applicant follow-up during the hiring process.
- Processing based on consent for targeted marketing and advertising.
Data Storage Duration
Unless a longer storage period is required or justified by law, Business & Butter will store your personal data only for the period necessary to achieve the purpose in question. Typically:
- Customer data is held during our contractual relationship and up to 10 years thereafter.
- Prospect data is held for 5 years unless there is contact, which restarts the period.
- Applicant data is stored for 2 years post-hiring process, unless consent for longer storage is provided.
How Do We Secure Your Personal Data?
At Business & Butter, we prioritize the security of your personal data. We employ robust measures to safeguard it against unauthorized access, accidental loss, or disclosure. We comply with data protection regulations, and continuously review and enhance our security measures to adapt to evolving threats and technology.
Where Do We Transfer Your Personal Data?
Your personal data is used internally and won't be shared with third parties for commercial purposes unless you give explicit consent. However, to ensure an optimal experience, personal data might be shared with:
- Companies related to Business & Butter for internal administrative processes.
- Professional advisors, service providers, and suppliers who assist us.
- Other third parties with your consent.
Your Privacy Rights
You have the right to:
- Request access to your personal data.
- Request rectification of inaccurate or incomplete data.
- Object to the processing of your personal data.
- Request the erasure of your personal data.
- Request the restriction of processing.
- Request data portability.
- Withdraw consent for data processing.
To exercise these rights, contact us at riccardo@businessandbutter.com. We may require additional information to verify your identity.
Submitting a Complaint
If you feel that your privacy rights are not respected, contact us at riccardo@businessandbutter.com. If you are not satisfied with our response, you have the right to lodge a complaint with the supervisory authority.
